FAQ’s
What are the delivery times?
Delivery times vary depending on your geolocation or the delivery address of the order, order processing takes 48 hours.
Delivery times are between 2 and 5 working days in France.
How do I track my order?
Your order tracking is available via the Track My Order page.
Our team is at your disposal for any questions about our articles or your order via our contact page.
My item is damaged!
We offer a free exchange for a new one in case of problems to our customers for 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you an exchange but our after-sales service will take care of finding a solution for you.
Is the payment secure?
Our online payment management is 100% Secure with Shopify Payment & Paypal. SSL and 3D Secure protection.
My question is not in the list, what should I do?
Our team is at your disposal for any questions about our articles or your order via our contact page .